Last Modified: May 23, 2018
This is an agreement between you and AutoTopUp that explains your obligations and rights towards the use of these services. Please read these terms and conditions carefully before the use or installation of this software solution.
The data/information you provide us in order to access our services will be treated in accordance with our Privacy and Cookies policy. The privacy and cookies policy are also part of this agreement. By signing up, you agree that you accept the mode of processing, use, storage and disclosure of your information. We advise that you read these policies carefully.
Instant top up and AutoTopUp
The instant top up and AutoTopUp services are provided in respect of the mobile phone operators that are available on the website which are subject to change and availability. The services we provide you are free, we do not charge for any service we provide you.
A notification will be sent to you upon successful top up. Where such transaction fails, we will also notify you. Sometimes you may experience a short delay before the mobile operator top up your phone number. Once your airtime has been topped up, you have no right to demand for a refund of your money under any law.
Account, password & security
Here at AutoTopUp, we require you to create an account which entails you setting up an AutoTopUp profile. You are solely responsible for maintaining the confidentiality as it relates to information like authentication details of your account, access details of your account on the site and your AutoTopUp password. We advise that any device used to access this site should be kept secured to prevent unauthorized persons have access to your card or account details, AutoTopUp profile details, Password and other information. You shall take all reasonable steps to protect the security of the personal electronic device through which you access our services and you agree not to share this device with other people. We are not liable for any loss you suffer from your inability to prevent unauthorized persons have access to your device, password, card or account details and other information.
Debit cards and Bank accounts
Our services are provided through the use of debit cards and bank accounts. Any card you use must have a valid billing address and a valid card issuing bank. We debit you as soon as your request for top up is confirmed and processed. You agree that AutoTopUp should debit your card or account which you provide through our website after we have confirmed your pin and other authentication process which you are required to use in connection with our website. We do not take any additional authentication or identity verification measures other than what we provide you on our website that is sufficient and appropriate to protect your security for the proper use of the service.
Provision of security
AutoTopUp has put in place the necessary technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. To ensure proper safety, we have secured our web services to run within a virtual private connection and an SSL certificate to make sure that all communications are made over HTTPS using TLS 1.2. All your key information is properly encrypted and secured. However, we do not guarantee 100% security.
In your payment profile, we require you to setup your card or account that will be debited for AutoTopUp. We are working with a partner payment company that is PCI DSS (Payment Card Industry Data Security Standard) certified. Be assured that your card details are protected. You reserve the right to disable a card or account from being debited where you choose not to be debited again from that account.
If you use a debit card to order our service, you will need to confirm that the debit card is yours. All debit card holders are subject to validation checks and authorization by the card issuer and our payment partner. If the issuer of your card refuses to authorise payment we will not accept your request and we will not be responsible for any delay or non-provision of the relevant service and we are not obliged to inform you of the reason for the refusal. We are not responsible for your card issuer or bank charging you as a result of our processing of your debit card payment in accordance with your request. In the course of validating your card, you will be debited by our partner payment company to ensure that your card is active for AutoTopUp, the debited amount will be credited back to your registered phone number as airtime value once activation is successful.
Consent to always Top-up
By subscribing to AutoTopUp, you consent that your card or bank account be automatically debited with the exact amount which you subscribed to once your account balance hits the predefined threshold.
Predefined Limit and Cycle
Here in AutoTopUp we are committed to serving and giving you our best. When you sign up at AutoTopUp you agree that we shall not exceed your predefined limit. We shall not be liable in the event where you suffer loss of profits, goodwill, and reputation or otherwise as a result of your predefined limit.
What happens when your transaction is not completed?
There may be circumstances where you do not receive airtime on your phone immediately where such has been debited from your bank account. This may be due to server down time or other technical reasons. The process to credit you with airtime will be on queue and will later top up your account once the server comes up.
We are not liable for any damage you may incur in the event that your account was debited to top up another person’s phone number. We advise that you keep your card details safe from unauthorized persons.
License to use website
Unless otherwise stated, Seamfix and/or its licensors own the intellectual property rights in the service and material on the website. Subject to the license below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages or downloadable forms and legal content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You agree that you enter into this agreement for your own benefit and not for the benefit of another person. You are not allowed to assign your rights and obligations under this agreement to any third party.
Links to other sites
Although we have taken all reasonable measures to ensure the accuracy of this website, we give no warranty of any kind, be it express, implied with regard to the accuracy, timeliness or completion of any process.
Violation of these terms and conditions
AutoTopUp reserves the right to disclose any information provided where such disclosure is necessary for any investigation or complaint received in your violation of the terms and conditions contained in this site. AutoTopUp shall also reserve the right to disclose such information where it is intended to bring an action against such person acts. AutoTopUp shall also disclose such information where an applicable law requires same for fraud purposes or upon request by the government.
You agree that AutoTopUp reserves the right and at its own discretion to terminate your access to this service without giving you any prior notice where you breach any of the terms, conditions and guidelines. In the breach of these terms, you agree that AutoTopUp can bring an action against you for the recovering of damages, injunction or any other equitable remedy against you depending on the circumstances. These remedies are in addition to other remedies that may exist in law and equity.
You agree to indemnify AutoTopUp where there is a third party claim against AutoTopUp.ng that it suffered loss, liability, and expenses (including legal fees) arising out of or in connection with your use of these website
All trademarks, copyright, database rights and other intellectual property rights of any nature in this application together with the underlying software code are owned either directly by AutoTopUp.ng or by AutoTopUp.ng licensors. The reproduction or any other use of any information contained in this Website (except as provided herein) without the prior written permission of the respective rights holders is strictly prohibited.
The Laws of Nigeria shall govern these terms and condition. The courts in Lagos shall have exclusive jurisdiction to settle any dispute arising from the direct use of the terms and conditions contain herein.
The Parties shall endeavour to settle amicably any dispute arising from this Agreement and any dispute which cannot be resolved amicably shall be referred to Arbitration in accordance with the provisions of the Arbitration and Conciliation Act, Cap A18, Laws of the Federation of Nigeria 2004
You may terminate your use of this service by simply closing your account.
You agree that AutoTopUp may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to) requests by law enforcement or other government agencies, a request by you (self-initiated account deletions), discontinuance or material modification of the Site or any website offered on or through the Site, violation of the Terms and condition, or unexpected technical issues or problems.
Also we may terminate or suspend your use of this service where;
Severability and Waiver
In the event, any of the terms and conditions shall be rendered/held to be unenforceable due to any regulatory changes, the remaining terms and conditions shall be unimpaired, and the unenforceable term or condition shall be replaced by such enforceable term or condition as may come closest to the intention underlying the unenforceable term or condition.
These terms and condition do not create an employment, agency, partnership, or joint venture relationship between you and us. Where we do not take up an action against you does not mean that it is a waiver of that provision breached by you. If in any circumstance, we do not apply or enforce any provision of these terms and condition, it is not a waiver of that provision.
We do not, in any event, accept liability for:
WHERE THERE IS A SUCCESSFUL CLAIM AGAINST AUTOTOPUP, IN NO EVENT WILL AUTOTOPUP, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL, GENERAL, OR EXEMPLARY DAMAGES WHATSOEVER IN EXCESS OF THE AMOUNT OF THE TRANSACTION OR N1,000 WHICHEVER IS LESSER ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE AUTOTOPUP.
WHERE A JURISDICTION DOES NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR DISCLAIMERS OR THE LIMITATION OR EXCLUSION OF WARRANTIES, IN SUCH CASE AUTOTOPUP LIABILITY SHALL BE THE MINIMUM PERMITTED UNDER SUCH APPLICABLE LAW.
Modification of terms and conditions
AutoTopUp.ng reserves the right to change or modify any of the terms and conditions contained in this Terms of Website Agreement or any policies or guidelines governing the use of AutoTopUp.ng at any time and in its sole discretion. You agree that such changes and modifications may be made solely by posting the revised Terms of Website Agreement or other policies or guidelines on AutoTopUp.ng and indicating at the bottom thereof the date it was last updated. You expressly agree to such form of notification of changes and modifications and waive any right to receive individual notice of such changes or modifications. Any change or modification will be effective immediately upon posting of the revisions on AutoTopUp.ng
Your continued use of AutoTopUp.ng following the posting of any changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should review this Terms of Website Agreement and any applicable policies or guidelines whenever you access AutoTopUp.ng in order to determine if such terms, policies or guidelines have changed, and to understand the terms and conditions and the policies and guidelines that apply to your use of AutoTopUp.ng
The headings in this document are for convenience only and are not intended to have any legal effect nor purport to be complete or accurate descriptions of the content thereof and shall not be used to interpret the provisions of this document
Where these terms are translated from English language to other languages and there is controversy, the English version shall take precedence.
AUTOTOPUP DOES NOT WARRANT OR GUARANTEE THAT YOUR USE OF THIS SERVICE SHALL BE UNINTERRUPTED OR ERROR FREE OR MAY BE USED FOR A PARTICULAR PURPOSE. NEITHER DO WE WARRANT OR GUARANTEE THAT THIS SITE SHALL BE VIRUS FREE. AUTOTOPUP.NG RESERVES THE RIGHT TO REMOVE OR CHANGE ANY OF THE SERVICES PROVIDED UNDER THIS APPLICATION AND SO YOU AGREE THAT IT SHALL NOT BE HELD LIABLE WHERE IT DOES NOT GIVE NOTICE OF SUCH AMENDMENT. YOU ALSO AGREE THAT AUTOTOPUP.NG MAY RESTRICT OR IMPAIR YOUR USE OF THIS APPLICATION. YOUR USE OR INABILITY TO USE THIS SERVICE IS AT YOUR OWN RISK.
Money Laundering Disclaimer
AutoTopUp is and will not be liable for any claim or liability resulting from the breach of the Money Laundering (Prohibition) Act 2011 (As Amended). Where any user uses this solution for a transaction which is an offence that falls within the provision of the Act or any law for the purpose of preventing money laundering, such user becomes liable to the appropriate authority.